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Hurricane Information

As U.S. residents gear up for the 2009 hurricane season, Sprint (NYSE:S) continues to work closely with local public safety agencies and harden its networks so that critical communications are available to its customers before, during and after a storm.

Information about Sprint's hurricane preparedness, as well as tips for consumers on how to prepare is below.


Sprint Nextel Offers Hurricane Tips for Consumers to learn what to do before, during, and after a storm. (PDF document)

Follow Sprint's storm-related updates via 'Sprintnews' Twitter feed - http://twitter.com/sprintnews




News Releases

8/17/09 - Sprint Prepared for First Hurricane and Tropical Storm of the 2009 Atlantic Hurricane Season

5/27/2009 - As Hurricane Season Begins, Texas's First Responders Partner with Sprint in Two Large-Scale Emergency Training Exercises

5/27/2009 - Georgia Counts on Sprint as State Prepares for 2009 Hurricane Season

5/27/2009 - Florida Residents and First Responders Count on Sprint as State Prepares for 2009 Hurricane Season

5/13/2009 - Texas Residents and First Responders Count on Sprint as State Prepares for 2009 Hurricane Season

5/12/2009 - South Carolina First Responders, Hospitals and Public Schools Count on Sprint as State Marks 20th Anniversary of Hurricane Hugo


Frequently Asked Questions

Sprint Hurricane Tips - What to do before and after the storm


Fact Sheets
How Wireless Calls Work (pdf)
How Nextel Direct Connect Works (pdf)


Related Multimedia Content

Audiocast

On June 17, 2009, Tanya Lin, Logistics Manager for Sprint's Emergency Response Team, recently participated in an interview with Mark Sudduth on Hurricanetracker.com.
Click here to listen to the audiocast.

Video

Sprint's Emergency Response Team

 

How Sprint Responded After Hurricane Katrina (2005)



Contact Information

For Consumers:
Wireless subscribers impacted by hurricanes should contact eCare with concerns.

Long distance subscribers: Dial 800-877-4646 or access eCare

For Reporters and Media:
Note: Sprint media officials have no access to data for questions about customer accounts.

Crystal Davis
571-288-6806
crystal.davis@sprint.com
www.twitter.com/cndavis

Kristin Wallace
678-358-1190
kristin.c.wallace@sprint.com

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Mark Sudduth, Hurricane Expert
For the past several years, Mark Sudduth has used Sprint wireless technology to help study hurricanes. During a hurricane, Sudduth and his team use a wireless high speed Sprint PCS Connection Card to monitor, collect and share hurricane data, photographs and video instantaneously with the public, government agencies, corporate clients and broadcasters through his website www.hurricanetrack.com.  

It is important to both Sprint and Sudduth to make sure the public is prepared and educated about hurricanes. During the beginning of Hurricane Season, Sudduth makes community appearances on behalf of Sprint at schools, museums and local businesses to demonstrate how he can safely track a hurricane during landfall and the stress the importance of being prepared.